City of Greeley Water Utilities
New City of Greeley Utility Portal – On November 18, 2025, the City launched a brand-new City of Greeley Utility Portal. This upgrade is designed to make managing water and sewer services easier and more convenient.
Pay Online
Pay water and sewer bills in several different ways. The easiest is through Greeley’s online portal, where you can pay securely with an electronic check or credit/debit card. You can access multiple accounts 24/7 from this location, go paperless (if enrolled), and receive billing reminders and receipts via email.
How to enroll:
- Provide: Your account number
- Your name as it appears on your bill (all caps, last name first).
To pay without enrolling, go to the Utility Portal, click on "Pay My Bill", select "Continue", then click on "Pay Now".
Pay By Mail
Secure payment and the detachable payment portion of a bill and mail payment to:
City of Greeley
Utility Billing
P.O. Box 1928
Greeley, CO 80632
Pay In Person
Location for In-Person Water Utility Bill Payments has changed.
As of February 25th, 2026, the former City Hall building is permanently closed.
Starting March 6th, 2026: Customers can pay their water utility bill in person at the new City Hall located at 1200 11th Avenue. There will not be a drive-through available at this location.
Qualified Residents Can Receive One-Time Utility Bill Credit
Qualifying households can receive a one-time utility bill credit, aligning with the same criteria as the Food Tax Rebate Program. Customers can check eligibility by going to Low Income & Food Tax (LIFT) and Utility Program (UP) page.
Service Disconnected?
Please call Greeley Water and Sewer immediately at 970-350-9811.
Want to Lower Water Expenses?
Quickly view water usage and receive recommendations specific to your household on your desktop or mobile device. Sign up by using your water account number on our water utility portal.
Bought or Sold a Property?
The title company will order a final bill for the property, scheduled two business days before closing. The title company will then collect the final bill amount at closing. The buyer and seller of the property will complete a transfer of ownership form. To complete the transfer, the title company will submit the transfer of ownership form shortly after closing to ensure a timely transfer of services.
A new property owner should expect the first bill at least a month after closing. Questions? Contact Greeley Water and Sewer at 970-350-9811 or utility.billing@greeleygov.com.